Safety is a core priority at Swipr. Every service provider on our platform undergoes a thorough verification process before they can accept bookings.
Identity Verification
Every provider must submit government-issued identification to verify their identity. We confirm that the person applying is who they claim to be and that their identification documents are valid and unaltered.
Criminal Background Checks
Swipr partners with Certn, a leading Canadian background check provider, to screen every service provider for criminal records. The screening includes a Canadian criminal record check, a sex offender registry check, and identity cross-referencing. Providers with certain types of criminal convictions are not permitted on the platform.
Ongoing Monitoring
Background checks are not a one-time event. Swipr continuously monitors provider conduct through customer ratings, feedback, and reported incidents. Providers whose ratings fall below acceptable thresholds are reviewed and may be suspended or permanently removed. Serious safety concerns result in immediate account suspension pending investigation.
Your Role in Safety
While we work hard to verify providers, we encourage you to always rate your experience honestly, report any safety concerns immediately, trust your instincts and contact support if something feels wrong, and keep your service address details and access information secure.